NOTE:. Because of ongoing transportation issues, the training has been rescheduled for the safety of session attendees.

SORRY - THE SESSION IS CURRENTLY FULL.

Presented by: Sogence Training and Consulting

Day 1: 8:30am to 4:15pm
Day 2: 8:30am to 2:45pm

Intensive and interactive 2-day training enables CHC managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today's challenging and fast-changing CHC environment.

Gain critical skills that your managers and supervisors can use immediately!

Learn to:

• Utilize Behavioral Interviewing Techniques
• Lead, manage and retain flexible, responsive, customer-focused teams
• Strengthen communication skills and de-escalate conflict
• Coach and develop employees and drive accountability
• Lead and manage ongoing change
• Maintain legal compliance when handling day-today management issues
• Create and sustain a culture of service excellence

This dynamic skill building course is available as a pilot offering with a reduced fee of $100 per registration for members of the League.

Enrollment is limited to 25 participants and 2 attendees per health center.