PROGRAMS & INITIATIVES
Pay for Performance Capacity Building





    
About the P4P Project          Calendar          Trainings & Workshops          Contact Information

About the P4P Project

The Massachusetts League of Community Health Centers is ramping up our pay for performance capacity building initiative, ‘ABC’s of Community Health Centers: Assuring quality, Balancing pay for performance and Continuing to improve.’   We have partnered with funders Blue Cross Blue Shield of Massachusetts, Partners Healthcare System, and Neighborhood Health Plan to offer a full curriculum of workshops, trainings, and events.

Based on a needs assessment and a broad review of the external environment of P4P activities, the following have been identified as critical issues to be addressed through this project:

  • Development of a strategic change leadership approach supporting improvement team models and systems;

  • Identification and addressing of gaps in self–perception of care provided compared to evidence based and documented care and addressing health disparities;

  • Support for the design of and resources needed to expand improvement systems to be used across the center’s services, providers, and staff;

  • Strengthened documentation of care, coding and capture of provider services within billing and reporting functions;

  • Strengthened use of existing internal data for management of expectations and outcomes strategies of provider teams;

  • Enhancement of available data, reports, information systems and clinical decision making tools to support performance management and improvement initiatives;

  • Adoption and sustainability of project best practices for continued success under pay for performance and quality incentives.

Calendar

For further information and registration regarding these trainings please click here to view our calendar below.  For further project descriptions, please click on the project or date of interest.

Trainings & Workshops

Advanced Provider Communication Workshop Series (3CPO)

The Center for Clinical Communication and Performance Outcomes (3CPO) affiliated with UMASS Medical School, in collaboration with the Massachusetts League of Community Health Centers, will be conducting a series of training workshops tailored to the needs of community health center primary care providers designed to improve the quality of patient and provider experiences in community health centers throughout Massachusetts.

Click here for the agenda and the registration form.

Cultural Competency

Neighborhood Health Plan and the Harvard Pilgrim Health Center Foundation Institute for Linguistic and Cultural Skills, in collaboration with the Massachusetts League of Community Health Centers, will offer  Foundations in Cross Cultural  trainings for Nurses, Behavior Health staff, Physicians, Nurse Practitioners and Physician Assistants, Pharmacists and Dentists. 

Provider training: agenda and registration form
Nurse training: agenda and registration form

Financial and Quality Readiness for Pay for Performance

This three-session course is geared toward health center analysis of its own data and workflow processes in preparation for pay for performance initiatives. Development of the series was supported by a needs assessment survey of selected health center Chief Financial officers, Executive Directors, Quality Managers, network managers, and Medicaid managed care plans. The target audience is pairs of Chief Financial Officers and Medical Directors from the health centers.

Care Model Orientation

Health center staff attendance at a Care Model Orientation supports the integration of the Care Model in your organization. Expand the model's application beyond your clinical staff by including managerial staff in these orientations.  Recommended audience:

  • Managerial staff, including operations directors, practice managers, nurse managers, quality improvement coordinators or directors, administrative managers

  • Clinical staff, including physicians, midlevels, nurses, medical assistants, case managers, outreach workers

  • Senior health center leadership

 Click here for the agenda and the registration form.

Contact  Information

  • Ashley Barrington, Quality Initiatives Manager

  • Arianna Thompson, Quality Initiatives Project Coordinator

 

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